Privacy Policy

Personal Information

We collect information that you voluntarily provide to us when you:

• Book an appointment or service
• Create an account through our booking system
• Subscribe to our newsletter or marketing communications
• Contact us with inquiries or requests
• Participate in surveys or promotions

This information may include: name, email address, phone number, mailing address, payment information, date of birth, and service preferences.

Health Information

For the safe provision of our spa services, we may collect health-related information including allergies, medical conditions, medications, and pregnancy status. This information is collected with your consent and used solely for providing appropriate treatments.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Device information and operating system
• Referring website and pages viewed
• Time and date of access
• Cookies and similar tracking technologies

MangoMint Booking System

We use MangoMint as our booking and appointment management platform. When you book an appointment, your information is shared with and processed by MangoMint. MangoMint's privacy practices are governed by their own privacy policy, which can be found at mangomint.com/privacy.

Payment Processing

Payment information is processed securely through our payment processor. We do not store complete credit card information on our servers. All payment data is encrypted and handled in compliance with PCI DSS standards.

Other Third Parties

We may share your information with other trusted third parties who assist us in operating our business, including:

• Email and SMS service providers for appointment reminders
• Analytics providers to understand website usage
• Marketing platforms for promotional communications
• Cloud storage and hosting providers

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics sets cookies (such as _ga and _gid) to collect anonymous information about page views and site usage. This helps us improve our website. You can learn more about Google's privacy practices at policies.google.com/privacy.

MangoMint Booking

Our booking system is provided by MangoMint. When you use the booking features, MangoMint may set cookies on their domain to manage your booking session.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Typically, we retain customer records for a minimum of 3 years for business and legal purposes.

California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information we collect and how it's used
• Request deletion of your personal information
• Opt-out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

General Rights

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Receive your data in a portable format